Terms of service

Last Updated: September 8, 2026

Welcome to Go Culture Café.

These Terms of Service (“Terms”) govern your access to and use of goculturecafe.com and any related webpages, online stores, accounts, features, content, products, and services operated by or on behalf of Go Culture Café (collectively, the “Services”).

Throughout these Terms, “Go Culture Café,” “Go Culture,” “we,” “us,” and “our” refer to the operator of the Services.

“You” and “your” refer to any person accessing or using the Services.

By accessing the Website, creating an account, placing an order, or otherwise using the Services, you agree to these Terms and our Privacy Policy and any additional policies applicable to your transaction.

If you do not agree, please do not use the Services.

1. ELIGIBILITY

By using the Services, you represent that you have the legal capacity to enter into these Terms or are using the Services with the authorization and supervision required by applicable law.

You may not use the Services for unlawful or unauthorized purposes.

2. ONLINE STORE

Our online store allows customers to browse and purchase products offered by Go Culture Café.

Products, availability, pricing, descriptions, photographs, colors, measurements, quantities, and other information may change without notice.

We make reasonable efforts to accurately display our products. However, colors and appearance may differ depending upon your device, screen, lighting, photography, manufacturing variations, and other factors.

We do not guarantee that every product description, photograph, price, or other piece of Website content will always be completely error-free.

3. ORDERS

Submitting an order does not necessarily constitute our acceptance of that order.

We reserve the right, subject to applicable law, to:

Accept or reject an order
Cancel an order
Limit quantities
Restrict purchases
Correct pricing errors
Refuse suspected fraudulent transactions
Refuse orders placed for unauthorized resale
Discontinue products

If we cancel an order after payment has been successfully processed, we will issue any refund required by applicable law and our applicable policies.

4. PRICING

Prices are displayed in U.S. dollars unless otherwise indicated.

Prices may change at any time before an order is submitted.

Applicable taxes, shipping costs, delivery fees, and other disclosed charges may be added during checkout.

In the event of an obvious pricing or product-information error, we reserve the right to correct the error and, where legally permitted, cancel an affected order.

5. PAYMENT

You agree to provide current, complete, and accurate purchase and payment information.

By providing a payment method, you represent that you are authorized to use that payment method and authorize the applicable charges associated with your purchase.

Payment processing may be provided by Shopify or other third-party payment providers.

Your use of third-party payment services may also be governed by the terms and privacy policies of those providers.

6. PRODUCT AVAILABILITY

All products are subject to availability.

Displaying an item on the Website does not guarantee that it is currently available.

We may discontinue, replace, modify, or limit quantities of products at any time.

7. FOOD AND BEVERAGE INFORMATION

Information concerning café menu items, ingredients, nutritional information, availability, and descriptions is provided for general informational purposes and may change.

Customers with food allergies, intolerances, dietary restrictions, or other ingredient concerns should communicate directly with our team before ordering or consuming a product.

Our products may be prepared or handled in facilities or areas where common allergens are present.

Although we may take reasonable precautions, we cannot guarantee that any food or beverage will be completely free from allergens or cross-contact unless expressly stated and guaranteed by us in writing.

Customers are responsible for making purchasing and consumption decisions appropriate to their individual circumstances.

Nothing on our Website constitutes medical, nutritional, or dietary advice.

8. CAFFEINE AND CONSUMPTION

Certain beverages sold by Go Culture Café contain caffeine and other naturally occurring or added ingredients.

Caffeine levels may vary based upon preparation, ingredients, serving size, and customization.

Customers are responsible for considering their own caffeine tolerance, dietary needs, sensitivities, and circumstances before consuming products.

Information provided by Go Culture Café regarding ingredients or caffeine is informational and is not medical advice.

9. SHIPPING

Physical merchandise purchased through our Website may be subject to separate shipping terms.

Estimated processing and delivery dates are estimates only unless expressly guaranteed in writing.

Once a shipment is transferred to a carrier, delays may occur that are outside our reasonable control.

Please review our Shipping Policy for additional information.

10. RETURNS, REFUNDS AND EXCHANGES

Returns, refunds, exchanges, cancellations, and damaged-product claims are governed by our Refund & Return Policy.

The policy applicable at the time of your transaction forms part of these Terms.

Nothing in these Terms limits any non-waivable rights available under applicable law.

11. ACCOUNTS

Certain Website functionality may allow or require you to create an account.

You agree to:

Provide accurate information
Keep account information current
Maintain the confidentiality of your credentials
Notify us of suspected unauthorized account access
Accept responsibility for activity occurring through your account to the extent permitted by law

We may suspend or terminate accounts where reasonably necessary to address fraud, security concerns, violations of these Terms, abuse, or unlawful conduct.

12. PROMOTIONS, DISCOUNTS AND PROMOTIONAL CODES

Promotions, discount codes, giveaways, and special offers may be subject to additional conditions.

Unless otherwise stated:

Promotional offers have no cash value
Offers may not be combined
Offers may be limited to specified products or dates
Promotional codes may expire
Promotions may be limited to one use per customer
Offers are subject to availability

We may modify or discontinue promotions as permitted by law.

13. LOYALTY OR REWARDS PROGRAMS

If Go Culture Café offers a loyalty or rewards program, participation may be governed by additional program terms.

Rewards:

Have no cash value unless expressly stated otherwise
Are not legal tender
May be subject to expiration where legally permitted
May be limited to eligible products
May not be transferable unless expressly allowed
May be subject to reasonable fraud-prevention restrictions

We may modify or discontinue a loyalty program subject to applicable law and any additional terms governing that program.

14. GIFT CARDS

If gift cards are offered, they may be subject to additional terms and applicable federal and state law.

Gift cards are not redeemable for cash except where required by law.

Customers are responsible for protecting gift-card information against unauthorized use.

15. EVENTS

Go Culture Café may host, promote, participate in, or provide information concerning events.

Event dates, times, programming, capacity, vendors, performers, menu offerings, and other details may change.

Admission to events may be subject to separate rules, ticket terms, capacity restrictions, age requirements, or event-specific conditions.

Unless otherwise required by law or expressly agreed in writing, we are not responsible for changes or cancellations caused by circumstances outside our reasonable control.

16. INTELLECTUAL PROPERTY

Unless otherwise stated, the Website and its contents are owned by or licensed to Go Culture Café and are protected by applicable intellectual-property laws.

This includes, as applicable:

Go Culture Café branding
Logos
Names
Slogans
Graphics
Photography
Videos
Illustrations
Website design
Product designs
Written copy
Menu designs
Packaging designs
Artwork
Promotional materials
Other original content
No license or ownership right is granted merely because you access the Website.

You may not reproduce, copy, republish, sell, distribute, modify, exploit, scrape, or commercially use protected Website content without prior authorization, except as permitted by law.

17. TRADEMARKS

Go Culture Café names, logos, slogans, product names, designs, and other brand identifiers may constitute trademarks or other proprietary identifiers.

You may not use our brand identifiers in a manner likely to cause confusion regarding sponsorship, affiliation, or endorsement without authorization.

18. USER CONTENT

If you submit photographs, reviews, comments, feedback, testimonials, ideas, suggestions, or other materials (“User Content”), you represent that you have the rights necessary to provide that content.

You may not submit User Content that:

Violates law
Infringes intellectual-property rights
Violates another person's privacy
Contains malware
Is fraudulent or intentionally deceptive
Is threatening or unlawfully harassing
Impersonates another person

If we expressly request permission to use customer-created photographs, videos, reviews, or testimonials for marketing, any such use will be subject to the permission provided and applicable law.

19. FEEDBACK

If you voluntarily provide suggestions or feedback concerning our products or Services, we may use that feedback to improve our business without creating an obligation to compensate you, unless otherwise agreed in writing.

20. ACCEPTABLE USE

You may not:

Use the Website for illegal purposes
Attempt unauthorized access
Interfere with Website security
Introduce malware or malicious code
Scrape the Website in violation of applicable law
Attempt to circumvent security measures
Misrepresent your identity
Commit or facilitate fraud
Use another person's payment information without authorization
Abuse promotional programs

Infringe our or another person's rights

21. THIRD-PARTY SERVICES AND LINKS

Our Website may contain links or integrations involving third-party platforms.

Third-party services are independently operated and may have their own terms and privacy policies.

We are not responsible for third-party websites, products, services, security, availability, representations, or content except to the extent required by applicable law.

22. WEBSITE AVAILABILITY

We strive to maintain reliable Services, but we do not guarantee uninterrupted or error-free access.

The Website may occasionally be unavailable because of:

Maintenance
Technical issues
Internet disruptions
Cybersecurity incidents
Third-party provider outages
Updates

Events outside our reasonable control

23. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DISCLAIM WARRANTIES THAT MAY LEGALLY BE DISCLAIMED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

THIS SECTION DOES NOT EXCLUDE WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE DISCLAIMED.

24. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GO CULTURE CAFÉ AND ITS OWNERS, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE OR SERVICES.

ANY LIMITATION APPLIES ONLY TO THE EXTENT PERMITTED BY LAW.

NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT LEGALLY BE EXCLUDED OR LIMITED.

25. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Go Culture Café and its affiliates, owners, officers, employees, and agents from third-party claims, liabilities, losses, and reasonable expenses arising from your unlawful misuse of the Services, your material violation of these Terms, or your infringement of another person's rights.

26. GOVERNING LAW

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles, except where applicable law requires otherwise.

27. VENUE

Subject to any applicable arbitration agreement and any non-waivable consumer rights, disputes arising from these Terms shall be brought in a court of competent jurisdiction located in Dallas County, Texas, unless applicable law requires otherwise.

28. DISPUTE RESOLUTION

Before commencing formal proceedings, we encourage you to contact us so that we may attempt to resolve the dispute informally.

Nothing in this section prevents either party from seeking relief where immediate relief is legally appropriate.

29. FORCE MAJEURE

To the extent permitted by law, we will not be responsible for delays or failure to perform resulting from circumstances outside our reasonable control, including severe weather, natural disasters, governmental actions, utility failures, carrier interruptions, labor disruptions, public emergencies, internet failures, supply-chain disruptions, or similar events.

30. TERMINATION

We may restrict or terminate access to the Services if we reasonably determine that a user has materially violated these Terms, engaged in fraud, created security risks, or used the Services unlawfully.

Provisions that by their nature should survive termination will remain effective.

31. SEVERABILITY

If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

32. NO WAIVER

Our failure to enforce a provision does not constitute a waiver of that provision or any other right.

33. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement governing your use of the Services, except where you and Go Culture Café have entered into a separate written agreement governing a particular service or transaction.

34. CHANGES TO THESE TERMS

We may update these Terms periodically.

The revised Terms will be posted on the Website with an updated “Last Updated” date.

Where required by law, additional notice will be provided.

35. CONTACT

Questions regarding these Terms may be directed to:

Go Culture Café

5626 Maple Ave, Suite 110

Dallas, Texas 75235

United States

Telephone: (214) 484-3634

Email: hello@goculturecafe.com

Website: goculturecafe.com